FAQ's

How often should I be using the Beard Growth Kit?

You can use the Serum, at least once a day, and the Beard Roller twice a week for best results.

Will the Beard Growth Kit work on me?

Everyone is different and we all have different rates of hair growth. We all have our specific goals too, the important thing to note, is that you need to nurture your beard over time and not expect to go from nothing to a full beard overnight. Using the Luma Mens Grooming Growth kit will give you the best chance of stimulating growth in a clean health environment.

What can I expect and by when?

A minimum expectation is 160 days of use to see results. This needs to be consistent and regular usage of the Beard Kit. If you start with no beard growth at all, you may need to use the kit for longer than the 160 days, to achieve the beard of your dreams.

How often should I use the Beard Kit?

The Activating serum can be used once a day and the Beard Roller twice a week for the best results.

Can I shave while using the Beard Growth Kit? 

Yes, you can. You can prepare your hair follicles and skin for best beard growth results.

Does it have any side effects?

No, all of the ingredients are naturally sourced, however if you suffer from nut allergies it would be wise to do a patch test before using facially. There should not be any adverse side effects apart from a fabulous looking beard.

How long does one serum last?  

Depending on how often you use it and how full your beard is, your serum will last at least a month or longer.

How long does the Beard Roller last? 

Depending on how often you use it, the Beard Roller will last you at least several month or longer. Constant use can blunt the microneedles, which would reduce the efficacy of the Roller.

Do I need to continue using the kit to maintain my results?  

The kit is more than just for growth; it is also a brilliant maintenance option to maintain your healthy and nourished skin and hair.

What are the Ingredients of the Serum?

The serum is made up of a variety of oils including Coconut Oil, Argan Oil, Almond Oil, Castor Oil, and Lavender Essential Oils.

What is your Policy on Cancellations Returns and Faulty Items?

You have the right to cancel your order within 14 days from the day you receive your product. If you choose to cancel your order you must notify us about the cancellation, you have 14 days to return the item/items. You can cancel your order by refusing the delivery by the Carrier.

To return your order the packaging and product must appear in perfect condition and be completely unused so the product still can be sold. If the returned order differs from the above, we reserve the right to make a partial refund.

If you cancel your order within 14 days, we will refund all your payments for the order including shipping costs. The money will be refunded with the same payment method you used for payment of your order.

You must contact our support at lumabeardads@gmail.com before returning goods, as the processing of your return case may otherwise be delayed.

If you are returning your order after the 14-day period from when you received you order, you must pay for the return of your order. A £10 handling charge will be deducted from the original cost of your order. Orders must be returned using a Tracked or Signed for Service for Proof of Delivery of your returned order. If you choose to use a Non-Tracked or Signed for Service to return your order and it gets lost you will receive your refund.

If the product is faulty you will be issued with a replacement or a full refund. If you are returning faulty items you will be sent a paid postage label. Please ensure your item is adequately packaged with a copy of the Returns note stating clearly the reason for the return on the returns note.

Return address:

Luma Mens Grooming

PO Box 763

OL16 9RD